Cancel Policy

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Cancellation Policy for Roomchai:

*Cancellations:* You can cancel your booking at any time before your scheduled check-in date. To do so, please log in to your Roomchai account or contact our customer support team.

*Cancellation Fees:* The cancellation fees will depend on the specific property, the time of cancellation, and the type of reservation. These fees may vary, so we recommend reviewing the cancellation terms listed during the booking process or in your reservation confirmation.

*Refunds:* If you are eligible for a refund after cancellation, the refund amount will be determined based on our cancellation policy and the time of cancellation.

*Non-Refundable Bookings:* Some bookings may be non-refundable or have stricter cancellation policies. Please carefully review the cancellation terms before making a reservation.

*Booking Modifications:* If you need to make changes to your booking, such as altering the dates or room type, please contact our customer support team, and we will assist you in accordance with our modification policy.

*Force Majeure:* In rare circumstances beyond your control (e.g., natural disasters, government-imposed travel restrictions), we may provide flexibility in our cancellation policy. Please reach out to us for assistance in such cases.

*No-Show Policy:* If you fail to check in on your scheduled arrival date without prior notice, you may be charged a no-show fee as per the property's policy.

We recommend reviewing the specific cancellation policy for your booking during the reservation process, as terms may vary depending on the property and rate type. We also encourage you to consider purchasing travel insurance to protect against unexpected changes to your plans. If you have any questions or require further assistance, please don't hesitate to contact our customer support team. Your satisfaction is important to us, and we are here to help you navigate any changes to your travel plans.